Mission Valley Property Management

Cal-Prop manages rental properties that I co-own. Melissa does a great job managing the operations. Eric does a great job managing tenant matters. Cal-Prop Maintenance addresses repairs and upkeep for the properties. Thank you Cal-Prop Team, we could not do it without your continued support and assistance.

Very responsive and easy to work with!

Kate is PHENOMENAL! From beginning to end, she has made this process easy! She has been accessible to my many questions. She is so so kind! Thank You, Kate!

Kurt was amazing during my time with Cal Prop. Was a very responsive and respectful when dealing with him. Would recommend working with him when possible.

Special shoutout to Tyler from the maintenance team! From fixing the screen door to repairing a leaky pipe, he has always been someone we can rely on. He’s helped fix numerous things in our apartment and has the best attitude!

I got locked out of my place and Erick arrived very quickly this morning and was able to give me access to my apt. He is very professional and down to earth thanks Erick you saved the day!

Too bad Hobie is gone. He was a great guy. Upper management is absolutely horrifying. It was known the new vice president is, as mentioned by other former property manager people, " a condescending narcissist" Not renewing my lease now .

I normally don’t write extensive reviews, but my experience with this property management company was troubling enough that I feel a responsibility to share it fully — for the protection of future tenants and property owners. From the day I moved in, the unit had major unresolved issues including water intrusion, mold, plumbing failures, leaks, and a nonfunctional wall heater. For more than six months, management repeatedly told me these repairs were scheduled, only to later deny the conversations ever happened. It was dismissive, deceptive, and felt intentionally misleading. The VP, Melissa Y., was directly involved in many of these discussions. She repeatedly assured me repairs would be completed, then later acted as if those conversations had never taken place. Long-term neighbors confirmed this was a pattern — Melissa often avoided communication, did not follow through on major repairs, and according to several tenants, failed to relay urgent concerns to property owners. Maintenance staff and neighbors also told me the building owner — a man in his 90s who lived locally — was completely unaware of many of the ongoing issues because tenants’ reports were not being passed on. Tenants said they had to approach him in person for anything to get addressed. Based on these conversations, it genuinely seemed like both tenants and the property owner were being taken advantage of. I was told the unit would be “ready to go” before move-in, but it was anything but. When I arrived: The window screen was on the floor The bathroom drain plug was sitting on the counter The carpet hadn’t been vacuumed The walls were marked and scuffed The blinds were broken And there were signs of black mold All of this was documented on the Statement of Condition, yet none of it was fixed during my tenancy. Throughout the year, I dealt with: Mold and water intrusion Multiple plumbing failures A leaking, cracked toilet tank Broken blinds A failing wall heater Clogged sinks Outlets that didn’t work Due to the habitability concerns, I previously filed a formal complaint with San Diego Building & Safety as well as the California Department of Real Estate, both of which substantiated the issues. Based on what occurred at move-out, I will be filing additional complaints due to the lack of required coordination for the move-out inspection, and the unreasonable, unsupported deposit deductions that violate both the lease and California Civil Code §1950.5. After a year of dealing with this, I began searching for a place closer to work. The day after another property manager completed a reference check, this company issued me a 10% rent increase — despite no other tenant in the 10-unit building receiving one. The timing speaks for itself. Before moving out, I requested and signed for a move-out inspection. No one ever contacted me. No inspection occurred. I moved out after thoroughly cleaning the unit — carpets shampooed, walls wiped, and appliances scrubbed — yet I received only $800 out of my $2,000 deposit. They charged me for: A toilet replacement (even though it was cracked at move-in and documented) Blinds (already broken and listed on the SOC) Carpet cleaning (despite the SOC stating the carpet was not new at move-in) After pushing back for weeks, they refunded the toilet charge — but only because I provided overwhelming documentation. The property manager even sent photos claiming the unit was not clean, showing dust on the refrigerator, dust on the ceiling fan, and mold in toilet water — which naturally forms when a unit sits unused, especially in a building with documented mold issues. It’s also worth noting: the overly positive reviews for this company do not match the experiences I had or the experiences of my neighbors. Many long-term renters hinted strongly that those “positive” reviews were written by people associated with the company. If you value honesty, proper communication, and basic habitability, avoid this property management company. Both tenants and owners deserve far better.

MUCH improved with the Team of Melissa, Kurt, & Eric. Very responsive and on time.

Pretty bad service overall. Answering emails and phone calls felt like an optional task from all our property managers (we had 4 over 8 years) and all of them lacked organizational skills as well.

I had to be out of my apartment on very short notice and needed a new place immediately. I called Cal-Prop and talked with Kurt, who was so friendly and helpful in walking me through the available properties that fit my budget. He answered all my leasing and application questions and then worked to schedule a couple tours for me. The next day, I toured a couple apartments in City Heights area that Jaime was the manager for. There was never any high-pressure tactics and I really felt that the people I talked with just wanted me to find a good place to live. They told me what to look out for in apartments and common scams that are on Craigslist. I wound up renting somewhere else, but Cal-Prop really helped me out and they will definitely be my first call if I have to move in San Diego again.

Kari is always such a great help. I had lost my key once I had gotten back into town from a two week trip in Europe. Even with the time change she was able to get back to me instantly and get me a new key within first hour that I got back in San Diego. Thank you again Kari!

Albert and Ashley were a pleasure to work with! They communicated clearly, were helpful and made the entire application process smooth and stress free. Couldn’t have asked for a better experience. I’m really enjoying my new apartment and appreciate their excellent service! Highly recommend

Great experience. Always quick answers to all questions.

I've had Cal-Prop for over a decade now and they are great. The management pretty much runs on autopilot and I rarely need to get involved but sometimes things go sideways for whatever reason and I do. They raise rents, deal with repairs and new tenants when needed. Highly recommended.

Melissa has been my manager. She is worthless. Never responds to texts or emails. One star is to high for her.