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I applied for an apartment through Cal Prop (7/1/2025) and had a terrible experience from start to finish. After submitting my application and $40 fee, I was never able to get in touch with any leasing agents — no one answered calls, emails went unanswered, and the voicemail inbox was full. Eventually, I realized the apartment was taken off the market without any notice. When I called to request a refund of my $40 application fee (which should automatically be refunded if not used), the office told me, “we don’t do app refunds.” That’s simply not legal. Under California law, if they don’t provide an itemized receipt showing they actually used your fee (for a credit report, background check, etc.), they are required to refund it. After going back and forth with someone named Kurt Do, he finally said, “OK, I’ll submit you for a refund,” but acted like he was doing me a favor. It’s not a favor — it’s the law. This company operates with a lack of transparency and accountability. Be very cautious with Cal Prop — I honestly question whether they’re just pocketing application fees without properly processing them.

We've had 3 different property managers in less than 3 years. They have all been pretty useless. The repair guys are cool/fast though. Raising rents with less service.

Muchas gracias Jacqueline por enviarme el servicio de mantenimiento, nos atendió el señor Francisco García, quien nos ha dado muy buen servicio en lo que hace, en otra ocasión también vino y resolvió muy rápido el problema en el departamento, ojalá nos puedas enviar a él mismo para futuras ocasiones. Gracias

Hobie has been my property manager for about 3 years now in San Diego, and he has always been very responsive and helpful for my roommates and I. Any issues or service request have been dealt with quickly and easily!

Very happy with Cal-prop as my management company.When necessary, they find new tenants quickly, take care of all the cleanup or repairs needed. Make it fair for me as property owner and exiting tenant. Bring in income for me at fair market price. Respond to my calls or text as promptly as possible.Thank you Melissa!

This is home for sure great company amazing properties and employees

June 2025 update: Apparently Cal Prop is contacting past tenant and offering "compensation" to remove bad reviews. what do you think of that? I have rented from Cal-Prop for over 5 years but lived in my place for over 15 years. In March/April of this year 2020, during the pandemic, they decided to up our rent to "current market value". I called the office and got no response. The story made the CBS news. It was not until after the story aired that they answered the phone. They said it was a "mistake" and would not be upping the rent. They are ONLY about the money. We have a washer and dryer in the unit. Instead of fixing it when it was broken, they sent us a letter saying they no longer maintain the washer dryer and dish washer. If they cease to operate they will haul them away. Gee thanks Cow Poop for taking away 2 of the best appliances in this place. The carpet is over 20 years old. I asked if they would at least split the cost and I got a hard NO. I think its inhuman to ask us to pay what we pay and live in a dirty run down apartment. In 2019 they raised the rent 3 times. They were trying to price gouge before the rent control went into effect. What they were doing was illegal so the last rent hike was canceled. Although we did not get a refund for what we already paid. They SUCK. Stay away!

I have been managed by Cal-prop for 4 years. Hobie and Tamara have been super responsive and addressed any issues I had quickly and fairly. I really appreciate the support.

This was by far the worst experience I've ever had with property management. They were dishonest, unreliable, and consistently went back on their word. Living at their property was a nightmare. When I first moved in, there was no cold water. Despite multiple complaints, it took them ages to fix the issue. After returning from a month-long trip, I found that while I was away a maintenance worker from Cal Prop turned on the heat building-wide, causing my apartment to overheat dangerously—my place was nearly uninhabitable. The excessive heat also led to a huge spike in my electricity bill, but they flat-out refused to take any responsibility. The worst part, though, was dealing with a neighbor who constantly harassed me. Management initially promised to let me break my lease and get my deposit back. But when I decided to take them up on that offer, a new manager had taken over and denied any knowledge of the agreement. I was forced to finish out my lease, and despite the fact that I was moving out due to harassment, they made no effort to compensate me or return my full deposit. This company is heartless, unprofessional, and exploitative. I’m just relieved to be out of there. Avoid at all costs.

Melissa Young is my Cal prop manager. She is the most responsible, supportive, and capable teammate I could ever hope for. She handled my home, At 39 4 East Moss St. in Chula Vista, had it upgraded, updated in a very quick Turnover. She has become a supportive friend who always keeps me updated as needed. She is such an asset to your company. I appreciate her more than I can tell you.

Cate, Eric, and Melissa were very professional and prompt. The process for setting an appointment to view the property was quick and Cate was on time and did a great job showing the property. All three were available to answer any of my questions.

We could not say enough about Tyler’s professional and meticulous workmanship. We had issues with a couple of faucets. He was very courteous and explained the plumbing issues and fixed everything beautifully all in one visit. If we could give him 10 stars we would. Thanks Tyler!

My boyfriend & I worked with Catherine with Cal Prop Management and everything was super quick and easy! She was extremely helpful, we told her we were in a rush to secure a living space and within 24 hours she toured us, helped us apply and got us the keys. Thank you Catherine! We love our new home

Eric from the management office is extremely efficient when assisting with concerns in the unit I stay in. Excellent customer service.

Cal Prop is not perfect. We are very happy when they send Tyler as our maintenance guy! He knows what is he doing, has great communication with customers and always find the best solutions for our problems.

I recently had the pleasure of working with Catherine and Eric and I can’t recommend them highly enough! From the moment I contacted them, they were friendly, knowledgeable, and genuinely eager to help me find the perfect rental for my needs. I am so happy with the apartment and the rental process was seamless!! What truly set Catherine and Eric apart was their attention to detail. They went above and beyond to ensure everything was perfect, making my experience truly memorable. Thank you, Cal Prop!

Hi, Eric. It Sal from Trojan. I left you 5 stars from my Google contact account. Thanks for helping me coordinate with Marcus re: Nov. You're continued work & effort remains exemplary. Have a fun & safe Halloween!

I have been using Cal-Prop Since 1990. They have always been responsive and addressed any questions I had. When work is needed on my buildings, they attend to it quickly. In addition, they follow-up with making sure the work is done correctly. Many times, they have gone above and beyond the scope of our contract. They have integrity. I would recommend them to anyone.

Tyler from the maintenance team was awesome! Super communicative and friendly and completed all maintenance requests in a timely manner, leaving our home looking better than ever. Thanks Tyler!